Amazon on Tuesday announced its own AI chatbot intended for businesses, about one year after ChatGPT took the world by storm.
“Q” will be available only to Amazon’s AWS cloud computing customers and will be in direct competition with OpenAI’s ChatGPT as well as Google’s Bard and Microsoft’s copilots that also run on OpenAI’s technology.
A year after ChatGPT impressed everyone by quickly producing expert and human-like content, chatbots designed for businesses have become the primary focus in the competition for advanced AI.
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Costing $20 monthly per user, Amazon Q will perform a variety of tasks including summarizing uploaded documents and answering questions about specific data sitting on a company’s servers.
Amazon CEO Andy Jassy plugged Amazon Q as a more secure version of an AI chatbot in which access to content will be more closely controlled.
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This was created to comfort businesses that have been discouraged by the technology’s inclination to produce inaccurate or unsuitable responses, often referred to as hallucinations.
“If a user doesn’t have permission to access certain data without Amazon Q, they can’t access it using Amazon Q either,” Jassy said in a post on X.
AWS CEO Andrew Selipsky emphasized that users of the cloud service, Q, have the option to restrict their chatbots to a highly restricted and predefined set of information.
While presenting the company’s latest AI developments, Selipsky also took a veiled swipe at Microsoft.
In the realm of AI duties, Microsoft, the main competitor of AWS, relies on OpenAI. However, OpenAI recently faced a noteworthy internal disagreement this month, resulting in the CEO, Sam Altman, being dismissed and then reinstated after five days.
Selipsky expressed that the upheaval indicated the necessity for businesses to rely on a diverse range of artificial intelligence service providers.
“You need a real choice . . . The events of the past 10 days have made that very clear,” Selipsky said at the event in Las Vegas.
